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Travel Factor

5F Bloomingdale Plaza, 200 Shaw Blvd., Brgy. Kapitolyo, Pasig
2 novertējumi
6.00/10.00
+63 2 746 5119

Travel Factor uz kartes

Novērtējums

Anna Chato (07.03.2017 11:27)
Unprofessional company without proper licenses to operate. We went with them to Mt. Pulag. They didn't know what to do with those who suffered altitude sickness in the group. They not only refused to get them down the mountain soonest, they made them walk down last so they wouldn't hold up the line. They also hired a jeep that got into a major accident for driving in the middle of the road, only for us to find out the jeepney driver they hired didn't have a driver's license. But since I wasn't personally affected, I gave them a 2nd chance and went with them on their Ilocos tour. We were told as we were about to leave that no guide would accompany us because we were only 6 participants even though a guide is part of the package. When pressed for a guide, told us they couldn't give us one because "they all have to attend our meeting at the office". The driver they hired kept falling asleep on the road because they kept using him from trip to trip without letting him rest. They didn't even get him a room during the tour. Told him to sleep in the van. The van was cramped & tiny. My companion's watch was stolen from the van. They said our package included buffet meals when what they meant was 6 pax sharing 2 fried fish and 2 tortang talong. Our "picnic breakfast at the tower" was 1 piece bread from Pan de Manila and the smallest bottle of mineral water. Our hotel room had a door that wouldn't close & exposed us to intruders and a bathroom whose toilet & sink were completely clogged (nothing went down). They didn't get us a local guide in Kapurpurawan where it was dangerous to go off on one's own. We had to do everything by ourselves. When we tried to sue them for breach of contract, we found out they don't even have proper business licenses to operate. They maximize profits & cheat you without giving goods & services promised. You're better off DIY or find a better, more responsible and properly licensed company.
Ihris Crisostomo (20.01.2017 04:19)
Love your own. ♥️

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