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Kansas City Carriages

Pennsylvania Avenue, Kansas City
2 novertējumi
3.00/10.00
+1 816-531-1999

Kansas City Carriages uz kartes

Novērtējums

Rebecca Lindesmith (12.01.2017 04:41)
I spent $175 on a carriage ride for my family for Christmas and our reservation landed on the weekend it snowed. I wasn't aware that they didn't refund when they closed due to weather (this may be my own fault for not reading the fine lines on their website). When I called to request a refund so I could use that money on something else as my Christmas gift to my family the woman I spoke to rudely informed me that they are a small business and can't offer refunds. This was quite a disappointment as one can imagine since this was my gift to my family. She offered me a certificate to use through anytime from then through December 2018 which I was unhappy with but had no choice to accept. It is now January 11th and I still haven't received the certificate and am now out $175. I am also a small business owner and understand how refunding can be financially challenging but to not receive the refund or the certificate is terrible customer service and extremely disheartening considering I wasn't able to provide any other Christmas for my family and lost $175. I sadly would never recommend this company to anyone.
Sunday Dominic (11.09.2015 16:48)
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