Chuck E. Cheese's

Kensey Henderson (08.10.2017 22:43)
On October 7th, 2017... we had schedule a birthday party for my daughter who was turning 3 years old. It was suppose to be a celebration with friends and family. Instead when we arrived for our party at 10am, most of the employees were sitting in the curb. They seemed embarrassed to come and tell us the manager had not arrived. These poor employees did everything in their power to help make the situation better. Finally around 10:30 a manager finally arrived. Once inside the employees quickly got to their spots to make pizza and try to carry on with the party. My family was upset and my daughter remained upset through the experience. Finally after 45 minutes we boxed up the pizza and went to a different location to celebrate the party. No manager ever approached me about the issues. They did make modifications to our price but we still paid almost 50% of our original price tag. Even after it was a complete disaster. I would never recommend having a birthday party at this location due to the lack of leadership shown. My family and friends plan to never return and plan to spread the word about how horrible the experience was. The horrible part of the situation was the looks on these poor employees faces who tried to do their best to help when it wasn't their fault for the lack of management.

Bonnie McDonald (13.08.2017 05:42)
They have taken the play place out of the building. There is nothing for younger kids to do. They added a few more video games but nothing impressive. Same over priced pizza with nothing for my younger kids to do. We were very disappointed. On the bright side the pizza tasted less like cardboard - new recipe was the only change we appreciated.

Jennifer Holden (27.07.2017 20:34)
Sticky straw containers and floors. Feet sticking to the floor. My kids were told after getting their game cards at the register that Chunky (costume) would not be making an appearance today cause "he was not here today". Sound was turned down at the robotic stage so not very fun. I ordered a pizza cause the buffet and salad bar are a joke. The place smelled musty. Will NOT be coming back...for the $40 I spent for my 2 kids and myself I would have expected alot more. Very disappointing compared from the days of Showbiz Pizza.

Maria Godinez (22.07.2017 00:18)
My kids loved Chuck e cheeses but ever since they got rid of the tokens and introduced the card it wasnt the same. I feel like its not worth it anymore. I live 2 hrs away and we always went when we were near by. The games dont cost the same. Now you spend more for less. 😢

Jesika Mitchell (20.07.2017 11:27)
The food is really terrible. The crust is so tough. We didn't get our appetizers out until after the dinner arrived. The salad bar is pretty pathetic. The kids love going for the environment though and they do have good games and there's lots of fun to be had for them.

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