UFC Gym Arlington

Lonex Louisdor (04.02.2016 03:15)
I've been training here for six and a half months, the staff is nice, and the trainers are tough but fun. Overall I've had a great experience there, I wish it was cheaper but that's the only real complaint that I have.

B Ford (28.10.2014 15:30)
This is the review that I have on Yelp as well:

I give this gym 4 stars if you're looking for good boxing classes and only 1 star if you have to cancel your membership.

I received a trial membership for one month. $116 + the hand wraps was a bit expensive, but I liked that they were on the same metro line as my job so it wasn't too hard to get there. The classes were at decent times and were very good. I took a couple of boxing classes and a kickboxing class. Buy and bring your own gloves. The ones that you borrow have been used by so many people and have a horrible odor.

I decided not to continue with the membership because $65-$85 a month would have been too expensive for my budget. Reed told me that in order to not be charged, I would have to cancel before 9/22. I was out of town at the time, but made sure that I called on 9/18. On 9/22, I was charged $150!!!! I spoke to Meche who, WITH Reed, made the necessary adjustments in the system to issue a credit. I firmly believe that they only disconnect you in one system and that that adjustment isn't made or sent to the corporate office. Imagine my surprise when on 10/22 I was charged ANOTHER $150 for a membership that was supposedly canceled!!!! I spoke to Meche AGAIN who told me that Reed would handle the credit on Sunday 10/27. I call Reed on Sunday and he's unwilling to do so until he had spoken to Meche on Monday because I could be telling him anything. I am totally unhappy with how this has been handled, charging me month after month for a membership I canceled via THEIR instructions. After I am issued a credit, I will be forced to cancel my credit card which will be very inconvenient.

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