Bike and Kayak — Coronado

Nick Alexander (19.10.2017 20:06)
Had a great time on the SUP paddle board. Good value.

M Billburg (02.04.2017 04:25)
It was a good deal for buying tickets online. My kayak was holding some water - the only reason I didn't give a 5 star. The people were nice even though they were busy. We had a great time in the 2 hours of rental. People who have given bad reviews were probably on the snobby side....if you want the "perfect kayak and life vest", go buy them. We weren't going there expecting top notch equipment, but it was adequate. We recommend this place. There are also some great shops and eateries close by to enjoy while you're there!

Laura Ni (29.03.2017 08:50)
For the price of the kayak rental (>40$ for an hour and a half after tax) I was expecting a nice covered kayak like the ones I get for 15$/day up in Toronto. This hunk of garbage had no cover, giving me crazy sunburn on my legs, and there were also water holes that poured into the boat, soaking your socks and shoes and garments. Honestly would have preferred riding a wood door like in Titanic around the island.

Jodie Kent (10.11.2016 00:53)
Booked a kayak tour for 3 double kayaks. Arrived a half hour before tour time and was informed that the tour was cancelled by a very rude young woman named Christina. She offered no apology and couldn't be bothered to look up from the screens she was staring at, which included her personal phone. We rescheduled for tomorrow but after leaving the store and speaking with my husband we found out that they were the only tour company to cancel. We went back into the store to request the refund that was originally offered and the still very unpleasant Christina who still couldn't be bothered to offer any type of customer service sat and rolled her eyes, smirked, and made little sounds to show us how annoyed she was by our presence. We were informed that she couldn't provide a refund, that she would have to put in a request and it would take "awhile". I asked for a confirmation which she insisted she couldn't provide. Upon my husband asking one she disappeared to an office where she could be heard mocking us and laughing. About 5-7 minutes later she came out with a receipt of the reservation that I had already made showing the charges but NO refund which she tossed onto the desk and said "There!". Her lovely attitude and poor customer service was just too much! I'll have to file a dispute with my credit card company and wait for them to credit me though it could've been easily avoided. Silver lining being that we walked just a couple hundred feet down the street and booked a tour with a different company who was happy to provide us with the service we paid for as well as awesome customer service.

wang huan (16.07.2016 05:20)
Dishonest company ! Be aware ! I booked kayak online the website says as follows " Kayak rental includes complimentary transportation of your kayak to the beach, water map, and all necessary kayak gear. Kayak rental duration is for 2 hours from timeslot." BUT When I got there they said for rental its only for 1.5 hours in my face.... I wish I had my phone ( since we had to lock our phones) to show them their website! life jacket really stinky, kayak not well maintained condition. Worst service ever had !

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